Free Delivery to Mainland UK, Delivery charges will apply to other areas of UK. Delivery Costs will update at checkout for other areas of UK.
We aim to deliver Access Panels within 48 hours Monday to Friday.
All Access Panels ordered before 14.30 (Monday - Thursday) will be despatched same day for delivery within 48 hours (They should be delivered next day but this cannot be Guaranteed). Orders placed on a Friday before 11.00 will be despatched the same day for delivery the following Monday, any orders after 11.00 will be despatched Monday.
Loft Hatches are made to order and are on a 5-7 working day lead time (bespoke sizes are available)
Sun Tunnels 2-3 working days
Roof Hatches, Polycarbonate domes, flat glass skylights and retractable Ladders 2-3 days however they do vary so please see delivery details in description or call 01922 500145 or email [email protected] for more info.
Our terms and conditions appear when placing an order, please ensure you read before completing the purchase. After placing an order, you will receive an email acknowledging that your order has been received.
All deliveries are made by a courier and require a signature. They will usually be delivered between 8am and 5pm Monday to Friday only. Please assist us by ensuring that someone will be available to sign for the goods. Please let us know if you need deliveries outside these times.
Please note we cannot guarantee a delivery time and we will not be held responsible for any losses incurred due to late delivery.
Please check your goods on receipt to ensure that they have arrived in good condition. Claims for damaged goods are not covered by our carrier’s insurance if the delivery is unchecked. Any breakages or deficiencies should be notified to us within 24 hours of delivery. Please contact us by email [email protected] to arrange for items to be collected for inspection. The postage will be refunded upon confirmation that the fault is ours. You will be responsible for the item(s) until they reach us.
If you wish to return a standard stock item, simply send it back to us and you will be refunded providing it is received in perfect condition, 100% complete, unused and includes packaging. Please note that a restocking charge will apply. Bespoke items are non-refundable.