Access Panels FAQs
Q) What size of hole do I need to cut in the wall or ceiling? What are access panel sizes?
A) If you are ordering a stock Access Panel sizes then you will need to make the structural opening size (hole in the wall or ceiling) 5mm larger than the panel size (i.e. if the panel size you are ordering is 600x600mm then the hole needs to be 605x605mm). If you are having a bespoke made-to-measure panel then please let us know the structural opening size and we will make the panel to fit.
Q) How quick is delivery and how much is it?
A) We aim to deliver stock Access Panels within 48 hours Monday to Friday. All Access Panels ordered before 16.00 (Monday - Thursday) will be despatched same day for delivery within 48 hours (they should be delivered next day but this cannot be Guaranteed). Orders placed on a Friday before 11.00 will be despatched the same day for delivery the following Monday, any orders after 11.00 will be despatched the following Monday.
Q) I can see you offer a few ranges of Access Panel. What is the difference?
A) The FlipFix Easy Install range of Access Panels differ from the other Access Panels due to the revolutionary FlipFix device. You merely use your drill driver to clamp this device to the back of the plasterboard thus negating the need to baton out the aperture prior to installation. This saves on average 20 mins per panel to install.
Q) What is a plasterboard door beaded frame?
A) A plasterboard door Beaded frame is when you plaster over the door and the frame so all you will see is the outline of the panel in the wall or ceiling (looks very neat and tidy).
Q) How do I fit a Plastic Access Panel?
A) You can use glue to secure the Plastic Access Panel in place.
Q) I have an unusual size requirement, can you make me a bespoke Access Panel sizes?
A) We have made it even easier for you and you can now order most sizes of access panel online via our website. Alternatively, you can of course either telephone or email our sales team to discuss your requirements and order. For more information please go to Made to Measure Access Panels
Q) Can you make waterproof Access Panels?
A) Unfortunately we cannot provide waterproof Access Panels.
Q) Can I have an air tight Access Panel?
A) We can make Air Tight Access Panels however these are more costly than the standard Access Panels. Our air tight Access Panels have an Airtight Rating tested in accordance with EN 1634-3:2004 & BS 5368: Part 1: 1976.
Q) Can I have a Plasterboard Door Access Panel?
A) You can indeed! We offer Metal Door, Plasterboard Door and Plastic Access Panels. We cannot make bespoke Plastic Access Panels.
Q) Do you make Fire rated Access Panels?
A) We do. We can provide non-fire rated, one hour and two hour fire rated Access Panels sizes (in stock). We can also provide bespoke Access Panels with up to 4 hour fire rating together with bespoke panels which are fired rated from both sides. We do not provide Fire Rated Plastic Access Panels. For more information
please go to Made to Measure Access Panels
Q) Can I have a Plastic made-to-measure Access Panel?
A) We do not offer a Plastic made to measure Access Panels; nor do we offer Fire Rated Plastic Access Panels.
Q) How long will it take from me to receive my Access Panel?
A) Stock size Access Panels will be delivered within 24-48 hours from receipt of Order (weekday working hours only). The lead-time for bespoke Access Panels is in the region of 4-6 working days from receipt of order.
Q) What does Structural Opening size mean?
A) The structural opening is the size of the hole in either your ceiling or wall where the Access Panel is to be fitted.
Q) I need an Access Panel for my bathroom. Can I tile over them?
A) We can provide made to measure tile door Access Panels with either a lock system or a touch catch where you can tile over the door and frame. We would need to know the size of panel required, the size of tiles, the thickness of the tiles and the thickness of the grout/adhesive. For more information please go to Tiled Access Panel
Q) Do the Plasterboard Door Access Panels include the Plasterboard or do I need to fit this myself?
A) The panel includes the Plasterboard.
Q) How much will delivery cost?
A) We include FREE delivery to Mainland UK during normal weekday working hours. If your Panel is to be delivered outside of Mainland UK then please us know the full delivery address so that we can provide delivery costs accordingly. At checkout on our website, some of the UK (Mainly Scottish Highlands) may calculate a delivery charge for you.
Q) Do you provide guaranteed next-day delivery options?
A) Yes, we can offer timed morning delivery slots. Please get in touch with the office directly as this is not currently an option online.
Q) What does Beaded Frame mean?
A) Beaded Frame is a frame which can be plastered over whereas Picture Frame is retrofit and no plastering will be required.
Q) Do you provide Access Panels for the floor?
A) We do not currently offer Access Panels for the floor as they have not been tested for the loadbearing requirements is walked over.
Q) Do you provide Access Panels which I can fit outside?
A) We do not currently offer Access Panels for external usage as they have not been tested against the elements.
Q) My panel has arrived damaged. What do I do?
A) In the unlikely event of your Access Panel being damaged in transit, please contact us immediately with photographic evidence and we will gladly get a replacement out to you.
Q) What Guarantee or Warranty will my Access Panel be covered by?
A) As standard, the Access Panel would come with a 10 year guarantee.
Q) How long will it take to install my Access Panel?
A) This is a tricky one for us to answer and is dependent upon your capabilities and experience. On average, we would say that it will take on average 15 mins to fit the FlipFix Access Panel whereas the standard Access Panels would be in the region 45-60 mins.
Q) What is the Returns Policy for my Access Panel if I do not require the same?
A) We offer a 30 day returns policy for stock size Access Panels. The Access Panel would need to be returned to our of the warehouses (please let us know you wish to return the Panel so that we can inform you of the correct return details). Once the panel is back with us, we will refund the monies to you minus any restocking fee (to be discussed at time of return). Unfortunately we do not accept any returns for bespoke Access Panels.
Q) What will my Access Panel weigh?
A) The weight of the Access Panel will be dependent upon the size. The larger the size, the heavier the Access Panel. The weights are available upon request.
Q) How do I open/close my Access Panel?
A) As standard, the Access Panel is supplied with a Tee-Key (approx. 100mm in length). We do offer other lock options if required including touch catch, cylinder key lock or tamper-proof lock. We can even provide Access Panels with an anti-ligature lock system if required.
Q) Can I have a larger or smaller picture frame?
A) Yes, we can make the picture frame as wide as 100mm or as little as no picture frame at all; we can even make the picture frame different measurements on all 4 sides. As standard, the Access Panel would have a 25mm picture frame.
Q) What colour is the Access Panel?
A) The standard colour is RAL9010 White, however we can powder coat the Access Panel in almost any RAL colour required. Alternatively, we can offer in a dust primed option ready for on-site decoration which enables you to paint the Loft Hatch the same colour as your ceiling. We can even provide Access Panels which come with an antibacterial coating to help reduce the spread of germs within hospital and healthcare settings.
Q) What does Dual Purpose mean?
A) A Dual Purpose Access Panel is a panel which can be installed within with a wall or ceiling. Most of our stock panels are Dual Purpose, however, we do not recommend that the 558x558mm Plastic is installed within a ceiling as it may sag.
Q) What is the Fire Rating of your stock Access Panels?
A) The Fire Rating of our stock size Access Panels is 1-hour fire integrity in a ceiling and 2-hour in a wall.
Q) Are all Panels in Stock?
A) Yes all Access Panels which we have listed on the website (stock size panels) are in stock; we keep a large quantity in stock so a bulk order is not a problem either. Any Access Panels which are out of stock are temporarily removed from the website.
Q) What is the difference between Picture Frame and Beaded Frame?
A) A picture Frame is a 25mm frame all the way around the panel so it can be put into place just like a picture on the wall, once the hole is cut you don’t need to worry about how neat it is as the picture frame will cover it. The beaded frame is designed to be plastered over so all you will see is the white door and no frame.
Q)How deep are the Access Panels?
A) The FlipFix metal door Access Panels are 54mm deep and the standard metal door Access Panels are 50mm deep; plasterboard door Access Panels are 60mm in the FlipFix range and 80mm in our standard range.