🎄🎄🎄     Merry Christmas and a Happy New Year! This year we will be celebrating from the 22nd Dec 2017 to the 2nd Jan 2018.     🎄🎄🎄

Access Panels - last day for delivery before Christmas is 21st at 12.00 then any orders after that will be despatched on the 2nd Jan.

Rooflights - last day for delivery before Christmas is 20th December at 12.00 then any orders after that will be despatched on the 2nd Jan.

Sun Tunnels - last day for delivery before Christmas is 15th December then any orders after that will be despatched on the 3rd Jan.

Roof Lanterns - any orders will be despatched on the 2nd Jan.

 

 

Free Delivery to Mainland UK, Delivery charges will apply to other areas of UK. Delivery Costs will update at checkout for other areas of UK.

Please see detailed delivery times by product type below:

Access Panels

  • Next Day Delivery - All Panels ordered before 14.30 (Monday - Thursday) will be despatched same day via courier on a next day service*.
  • Orders placed on a Friday before 11.00 will be despatched the same day for delivery the following Monday, any orders after 11.00 will be despatched Monday.

Loft Hatches

  • Delivered 5-7 working days from order date

Roof Access Hatches

  • Delivered 2-3 working days from order date
  • Lead times do vary dependant on spec so please see delivery details in description or call 01922 500145 or email [email protected] for more info.

Sun Tunnels

  • Delivered within 48 hours from order date

Roof Lights

  • Delivered within 48 hours from order date
  • Lead times do vary dependant on spec so please see delivery details in description or call 01922 500145 or email [email protected] for more info.

Zip Ladders

  • Delivered 2-3 working days from order date
  • Lead times do vary dependant on spec so please see delivery details in description or call 01922 500145 or email [email protected] for more info.

Our terms and conditions appear when placing an order, please ensure you read before completing the purchase. After placing an order, you will receive an email acknowledging that your order has been received. All deliveries are made by a courier and require a signature. They will usually be delivered between 8am and 5pm Monday to Friday only. Please assist us by ensuring that someone will be available to sign for the goods. Please let us know if you need deliveries outside these times.

*Please note we cannot guarantee a delivery date and time and we will not be held responsible for any losses incurred due to late delivery.

Returns Policy:

Please check your goods on receipt to ensure that they have arrived in good condition. Claims for damaged goods are not covered by our carrier’s insurance if the delivery is unchecked. Any breakages or deficiencies should be notified to us within 24 hours of delivery. Please contact us by email [email protected] to arrange for items to be collected for inspection. The postage will be refunded upon confirmation that the fault is ours. You will be responsible for the item(s) until they reach us.

If you wish to return a standard stock item, simply send it back to us and you will be refunded providing it is received in perfect condition, 100% complete, unused and includes packaging. Please note that a restocking charge will apply. Bespoke items are non-refundable.